FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS
Thank you for visiting www.swipebamboo.com! Here are some frequently asked questions about our bamboo dish cloths and their answers. If you have any other questions, please feel free to contact us.

1. What makes bamboo dish cloths different from ordinary dish cloths?
   Bamboo dish cloths are made of natural bamboo fibers, which have excellent water absorption, durability and antibacterial properties. Compared with traditional dish cloths, bamboo fiber materials are more environmentally friendly, softer, and can effectively clean without scratching the surface.
2. How to wash and care for bamboo dish cloths?
   We recommend rinsing bamboo dish cloths in warm water after use and letting them dry naturally. You can hand wash them regularly in a mild laundry detergent and avoid using bleach and dryers to extend their life.
3. Can bamboo dish cloths be reused?
   Yes, bamboo dish cloths are reusable. With proper cleaning and care, you can use them many times, reducing your dependence on disposable products and helping environmental protection.
4. Are bamboo dish cloths safe?
   Our bamboo fiber dishcloths are made of environmentally friendly materials, do not contain harmful chemicals, and are safe and reliable to use. They are suitable for contact with food and are great for cleaning dishes and kitchen utensils.
5. Where can I buy bamboo fiber dishcloths?
   You can buy online directly on our website www.swipebamboo.com, select the style and quantity you need, and then check out according to the instructions.
6. What payment methods are available?
   We support a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal and other secure payment options. At checkout, you can choose the payment method that suits you.
7. How long will my order take to ship?
   The order will be processed and shipped within 2 business days after payment is confirmed. You will receive an email with tracking information after the package is shipped, and you can check the status of the package in real time.
8. How long does it take to ship the order?
   For countries in the European region, the estimated shipping time is 6 business days, and the international order shipping time is usually 11 business days. The specific delivery time may vary depending on the destination, customs processing and other factors.
9. How to deal with damaged or wrong orders?
   If you receive damaged products or the wrong items are sent, please contact us within 7 days of receiving the goods (shoppointia@swipebamboo.com). We will assist you with the relevant issues and ensure that you get a satisfactory solution.
10. How to contact customer support?
    If you need any help or have other questions, please feel free to contact us at the following methods:
    ●Email: shoppointia@swipebamboo.com

Thank you for your attention to www.swipebamboo.com, we look forward to providing you with quality products and services!