SHIPPING INFORMATION

SHIPPING INFORMATION
Welcome to www.swipebamboo.com! Below are our shipping terms and conditions, including information about shipping within Europe and internationally. Please read carefully to understand our shipping policy.

1. Shipping Areas
   We offer the following shipping services to our customers:
   ● Shipping within Europe: We deliver to most European countries, including but not limited to:
   ○ United Kingdom
   ○ Germany
   ○ France
   ○ Italy
   ○ Spain
   ○ Netherlands
   ○ Sweden
   ○ Belgium
   ○ Most other European countries
   ● International Shipping: In addition to European countries, we also offer international shipping to some non-European countries. Please confirm delivery to your address during checkout.
2. Shipping Times
   ● Shipping within Europe:
   ○ Estimated shipping time is 6 business days, which may vary depending on destination, order volume and other factors.
   ● International Shipping:
   ○ Estimated shipping time is 11 business days, which may vary depending on factors such as destination country and customs processing.
3. Shipping Costs
   Shipping costs will be automatically calculated at checkout based on your address, order weight and selected shipping method. Please note that some areas may charge additional fees.
4. Partnered couriers
   We work with a number of reliable couriers to ensure that your order is delivered safely and on time. These couriers include but are not limited to:
   ●DHL
   ●UPS
   ●FedEx
   ●Hermes
   You will receive a confirmation email after your order is shipped, which will include the shipping company and tracking information so that you can track the status of your package in real time.
5. Tracking your order
   Once your order is shipped, we will send you a tracking number via email. You can use this number to check the order status on the corresponding courier’s official website.
6. Duties and taxes
   Please note that international orders may be subject to customs duties and taxes in the destination country. These charges are borne by the customer and the specific amount depends on the customs policies of each country.
7. Delivery issues
   If you encounter any problems during the shipping of your order (such as delays, loss or damage), please contact us in time (email: shoppointia@swipebamboo.com) and we will be happy to help you.
8. Contact Customer Service
   For more information or assistance, please contact us via:
   ●Email: shoppointia@swipebamboo.com

Thank you for choosing www.swipebamboo.com! We look forward to delivering our high-quality bamboo dishcloths to you.